Team Engagement – Process Improvement
Recent studies report that 70% of employees are disengaged with their roles. In a flourishing job market, how does your team maintain your top talent and keep employee engagement consistently high?
Interactive and fun team building activities inspire employee engagement, team collaboration and provide insights into current operations for the client experience.
Activities influence a proactive approach to customer service and trigger process improvement. Increase your client loyalty by sustaining a loyal team.
One-on-one coaching, round table discussions, classroom, ballroom and theater are all options. No matter the audience, motivating and inspiring teams to perform at their best and realize how we as individuals contribute to the organization as a whole. Training Delivery shifts perspectives and influences performance. Interactive, entertaining, thought-provoking sessions help Leaders and Influencers build sustainable momentum.
Team Retreats for teams who want to reconnect and reignite. Sessions include tailored content and facilitate discussions for tams goals. Workshops range from one to two day sessions. With a focus on Goal Planning and Process improvement and succession planning
Process Improvement Consulting
Process Improvement Consulting for teams looking to enhance client experience, team engagement, and guest satisfaction. This journey includes onsite and remote consulting, focus groups, piloting initiatives, establishing KPIs and metrics for measuring success. Scope of services may include team development, focus groups, Standard Operating Procedure (SOP) development.
Meeting leader guides, power point presentations, keynote speeches and curriculum design.
Who are Your Clients? Are they Internal? External?
Are you confident with their loyalty?
Focused fun results in happy employees eager to provide awesome client interactions.